Keeping each person in a positive space during the conversation is key. Empathy for the challenges being faced keeps us in the problem-solving part of the brain vs fight or flight.This is a great article a friend shared on how to prep for these types of conversations.
What is your purpose for having the conversation? What do you hope to accomplish? What would be an ideal outcome? Watch for hidden purposes. You may think you have honorable goals, like educating an employee or increasing connection with your teen, only to notice that your language is excessively critical or condescending. You think you want to support, but you end up punishing. Some purposes are more useful than others. Work on yourself so that you enter the conversation with a supportive purpose.
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