“People miss being with each other” Delta CEO Ed Bastian shared on the Masters of Scale podcast recently. I think his sentiment in this podcast balances well, connection, and living values as leaders and in family.

I have flown Delta in the past and they have made big improvements under his leadership. They are leading by their values in the way they approach the market and feedback from their customers.

Questions pondered in this episode:

Can your business sustain if you put finances before making the right choices for your customers during a pandemic?

Can you afford not to make the right choice for your customer and survive?

Defeating Average.

Colin